Ensure your business continuity

Secure your data with our BDR

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For almost any business, maintaining a large-scale I.T. environment can be a particularly challenging task, especially with limited staff and shrinking I.T. budgets.
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COMDIGITS

Flow 24/7

fully managed backup and disaster recovery (BDR) platform for business providers.
With secure cloud storage, flexible backup and retention policies, and a range of hybrid and local packages, flow 24/7 is designed to help you manage BDR intelligently and profitably.

With Comdigit Tech Advantage, you can expedite a number of low-cost desktop and server projects for your business. Simply send us a request form, and our expert NOC technicians will take care of the rest.

COMDIGITS

4 Levels of BDR Plans

SOLO

Solo  This package, priced based on the live data on each protected machine, includes 1 daily cloud recovery point (an image containing yesterday’s data) for each protected machine on the appliance.

Complete

This package, priced based on the live data on each protected machine, includes 15 fixed cloud recovery points in a 12-month period (five daily, three weekly, six monthly, and one yearly) for each protected machine on the appliance.

Flex

This package, priced per protected machine (regardless of size) and cloud storage, includes customizable cloud retention points for each protected machine on the appliance and pooled cloud storage.

Local

This package, priced per protected machine (regardless of size), includes unlimited local backups only for each protected machine on the appliance, with no cloud storage.

Fully-Managed Price Plans

*All prices displayed on this website excludes VAT

*Pricing based the size of the live data on the protected machine (applies to Solo and Complete Packages)

Semi-Managed Price Plans

*All prices displayed on this website excludes VAT

*Pricing based the size of the live data on the protected machine (applies to Solo and Complete Packages)

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Fully Managed BDR

Fully-Managed Packages Include Complete Support from our Network Operations Center:

Key Features
  • Fully-Managed Packages Include Complete Support from our Network Operations Center:
  • Troubleshooting for backup failures
  • Full disaster recovery support
  • NOC-assisted disaster recovery testing
  • Tickets for backup-related issues that need MSP attention (e.g. hardware failure)
  • Services to ensure backups run on time & cloud sync is on schedule
  • Services to restart or fix issues if block level verification fails
  • Support available 24×7 via phone or chat
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Semi- Managed BDR

Comdigits self-managed Flow 247 packages if you’d prefer to manage the platform yourself. These packages include product support only, with no added support or assistance from our NOC.

Service Level

  • Help Desk is available for sites that are using Elite Server Care.
  • All hours are based on your client’s local time zone. 
  • After Hours only applies to MSPs who provide daytime support themselves and choose Comdigits to deliver extended support at night, on weekends, and during holidays. After hours coverage is not applicable to full-time workers on second or third shifts 
  • 24 x 7 Coverage is for single shift workers who need extra support during off hours such as nights, weekends, and holidays. 24 x 7 Coverage is per end client and does not apply to use of a single machine shared by multiple shifts.
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